Welcome to Spinorhino Casino. These Terms and Conditions govern your use of our website, games, and services. By registering an account or using our platform, you agree to be bound by these terms. Please read them carefully before proceeding.
These Terms and Conditions constitute a legally binding agreement between you and Spinorhino Casino, operated under Costa Rica license with additional Curaçao eGaming sub-license coverage. By accessing our website at spinorhinocasino-ca.com, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to comply with all terms outlined herein. We reserve the right to modify these terms at any time without prior notice, and continued use of our services constitutes acceptance of any changes.
Our casino operates under the jurisdiction of Costa Rica, and all disputes shall be governed by Costa Rican law. These terms apply to all aspects of our platform, including casino games, live dealer experiences, sports betting, promotional offers, and payment processing. If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher, to register and use our services. By creating an account, you confirm that you meet these age requirements and that all information provided during registration is accurate, complete, and truthful. We reserve the right to verify your identity and eligibility at any time through our KYC verification procedures.
Each player is permitted only one account. Creating multiple accounts is strictly prohibited and may result in closure of all accounts and forfeiture of funds. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We recommend using strong passwords and enabling two-factor authentication where available.
Players from restricted territories as outlined in our Country Restrictions section are prohibited from registering or using our services. We reserve the right to close accounts and void winnings if players are found to be accessing our platform from restricted jurisdictions or using methods to circumvent geographical restrictions.
All players must complete our verification process before making withdrawals. This includes providing valid identification documents, proof of address, and verification of payment methods used for deposits. Our KYC verification typically processes within 2-3 business days, though complex cases may require additional time for review.
Required documents include government-issued photo identification, utility bills or bank statements dated within the last three months, and copies of payment cards showing the first six and last four digits. We may request additional documentation at our discretion to ensure account security and regulatory compliance.
Failure to complete verification within reasonable timeframes may result in account restrictions, including suspension of withdrawal privileges. We are committed to protecting player privacy and handle all verification documents in accordance with applicable data protection regulations.
We accept various payment methods including credit cards, e-wallets, bank transfers, and cryptocurrencies. Minimum deposit amounts vary by method, starting from C$20 for most options and C$30 for cryptocurrency deposits. All deposits are processed instantly unless otherwise specified, allowing immediate access to games and bonus offers.
Withdrawals require completion of our verification process and adherence to our withdrawal limits. Minimum withdrawal amount is C$40, with daily limits of C$5,000, weekly limits of C$20,000, and annual limits of C$50,000 for standard accounts. VIP players may enjoy enhanced limits based on their status level.
All deposits must meet our wagering requirements of 3x turnover before withdrawal eligibility. This anti-money laundering measure ensures secure gaming operations. Cryptocurrency withdrawals process within 60 minutes, while traditional methods take 1-5 business days depending on the payment provider.
Our welcome bonus package offers up to C$9,000 plus 300 free spins across five deposits, subject to specific terms and conditions. All bonuses carry wagering requirements of 40x the bonus amount, with 7 days to complete wagering from the time of bonus activation. Free spins winnings are subject to the same 40x wagering requirement.
Maximum bet limits apply during bonus wagering: C$1 for first deposit bonuses, C$5 for subsequent deposit bonuses, and C$15 for live casino bonuses. Exceeding these limits may void bonus funds and associated winnings. Only slot games contribute 100% toward wagering completion, while table games and live casino games have reduced contribution rates.
Bonuses are non-transferable and cannot be combined with other promotional offers unless specifically stated. We reserve the right to modify, suspend, or terminate promotional offers at any time. Bonus abuse, including but not limited to creating multiple accounts or irregular betting patterns, will result in bonus forfeiture and potential account closure.
All games on our platform utilize certified Random Number Generators to ensure fair and random outcomes. Game results are final and cannot be altered once determined. We partner with licensed software providers who undergo regular auditing to maintain gaming integrity and fairness standards.
Any attempt to manipulate games, exploit software vulnerabilities, or engage in fraudulent activity will result in immediate account closure and forfeiture of funds. This includes but is not limited to bonus abuse, collusion in live games, and use of automated betting systems or software.
Technical malfunctions, including server errors or game glitches, void all affected bets and winnings. In such cases, we will investigate the issue and take appropriate corrective action, which may include refunding affected stakes or crediting legitimate winnings to player accounts.
Our sportsbook offers betting on 46+ sports markets with competitive odds and live in-play options. All bets are subject to our general terms and specific sports betting rules. Minimum and maximum bet limits vary by sport and market, with details available in the betting interface.
Settlement of bets follows official results from recognized governing bodies. In cases of postponed, abandoned, or cancelled events, specific settlement rules apply as outlined in our sports betting terms. Dead heat rules, each-way terms, and other sport-specific conditions are detailed in our comprehensive sportsbook rules.
We reserve the right to void bets in cases of obvious errors, including but not limited to incorrect odds, technical glitches, or clearly erroneous lines. Palp errors and other obvious mistakes will be corrected, with affected bets settled at correct odds or voided at our discretion.
We are committed to promoting responsible gambling and providing tools to help players maintain control over their gaming activities. Our responsible gaming features include deposit limits, loss limits, session time controls, and self-exclusion options ranging from 24 hours to permanent exclusion.
Players can set daily, weekly, or monthly limits on deposits, wagers, and losses through their account settings. These limits take effect immediately when decreased and after 24 hours when increased. Reality checks interrupt gaming sessions at predetermined intervals to help players stay aware of time spent playing.
We provide links to external support organizations and encourage players experiencing gambling-related problems to seek professional help. Our customer support team is trained to identify signs of problem gambling and can provide assistance in implementing appropriate account restrictions.
We are committed to protecting your personal information and privacy in accordance with applicable data protection laws. Our Privacy Policy details how we collect, use, store, and protect your personal data, including information provided during registration, verification, and gameplay activities.
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for all data transmissions, secure data storage systems, and regular security audits to maintain the highest protection standards.
Your personal information may be shared with third parties only as necessary to provide our services, comply with legal obligations, or protect our legitimate business interests. We do not sell or rent personal information to third parties for marketing purposes without explicit consent.
The following activities are strictly prohibited and may result in account closure, forfeiture of funds, and legal action where applicable. This includes but is not limited to creating multiple accounts, money laundering, fraud, collusion, bonus abuse, and use of automated betting systems or software.
Players are prohibited from accessing our services from restricted jurisdictions or using VPNs or other methods to circumvent geographical restrictions. Sharing account credentials, allowing others to use your account, or engaging in any form of account manipulation is strictly forbidden.
Any attempt to reverse engineer our software, exploit technical vulnerabilities, or interfere with the normal operation of our platform will result in immediate account termination and potential legal prosecution. We maintain comprehensive logs and monitoring systems to detect and prevent prohibited activities.
All content on our website, including but not limited to text, graphics, logos, images, software, and game content, is protected by copyright, trademark, and other intellectual property laws. This content is owned by Spinorhino Casino or our licensed content providers and is protected under international copyright conventions.
You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for personal entertainment purposes only. This license does not permit reproduction, distribution, modification, or commercial use of any content without explicit written permission from the copyright holder.
Unauthorized use of our intellectual property, including but not limited to copying game content, reproducing our website design, or using our trademarks without permission, may result in legal action and claims for damages under applicable intellectual property laws.
Our liability to you is limited to the maximum extent permitted by law. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or business opportunities.
In no event shall our total liability exceed the amount of funds in your account at the time the claim arose. This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort, negligence, or otherwise.
We are not responsible for losses caused by technical failures, internet connectivity issues, force majeure events, or other circumstances beyond our reasonable control. Players are advised to maintain adequate internet security and use our services at their own risk.
We strive to resolve all disputes amicably through our customer support channels. If you have a complaint or dispute, please contact our support team at [email protected] with full details of the issue. We will investigate all complaints fairly and provide a response within reasonable timeframes.
If a dispute cannot be resolved through our internal procedures, it may be escalated to our licensing authority or an independent alternative dispute resolution service. All disputes are subject to the jurisdiction of Costa Rican courts and shall be governed by Costa Rican law.
By using our services, you agree to attempt resolution of disputes through these established procedures before pursuing legal action. This includes participating in good faith in any mediation or arbitration processes as required by our licensing conditions.
We reserve the right to close, suspend, or restrict player accounts at our discretion, including but not limited to cases of terms violations, fraudulent activity, or breach of our policies. Account closure may be temporary or permanent depending on the severity of the violation.
Players may request account closure at any time by contacting customer support. Upon closure, any remaining account balance will be returned after deducting applicable fees and ensuring all wagering requirements have been met. Closed accounts cannot be reopened except in exceptional circumstances at our sole discretion.
In cases of self-exclusion, accounts will remain closed for the specified period and cannot be reopened early. We maintain records of self-excluded players to prevent account reopening during exclusion periods and may share this information with other operators as required by responsible gambling protocols.
We reserve the right to modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Updated terms will be posted on our website with the effective date clearly indicated. Continued use of our services after changes take effect constitutes acceptance of the modified terms.
Significant changes that materially affect player rights or obligations will be communicated through email notifications or prominent website notices. Players who do not agree to modified terms may close their accounts and withdraw remaining balances subject to applicable terms and conditions.
We recommend reviewing these terms periodically to stay informed of any updates or changes that may affect your use of our services. The most current version of our Terms and Conditions will always be available on our website.
For questions about these Terms and Conditions or any aspect of our services, please contact our customer support team through the following channels. Our support team is available 24/7 to assist with inquiries, complaints, or technical issues.
Live chat support is available directly through our website with typical response times under 60 seconds. For detailed inquiries or sensitive matters, email us at [email protected] with responses typically provided within 8-10 hours. Our multilingual support team speaks English and Greek to ensure clear communication with all players.
These Terms and Conditions are effective as of the date of publication and supersede all previous versions. By continuing to use Spinorhino Casino services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.
